|
Error - An unknown error has occurred and ACT needs to shut down |
Go to ‘Help’ on the Menu, About ‘ACT’. Look at the Build located on the top right corner. It should say 6.0.3.979. If not, Close ACT and download update here http://software4advisors.com/download/ACT!603Update.exe (File Size: 17.75 MB)
Scan and Repair your database for corruption: Close ACT, Go to ‘Start’ on your computer, ‘Run’, type in ‘actdiag’ and press enter.
You should have the Act Diagnostic Tool opened. Go to ‘Maintenance’, select ‘Scan and Repair’. You will see a message about backing up your database – Press ‘Yes or OK’. It will prompt you to locate the database – locate the Advisor database and log in. After the database is backed up – it will ask if you want to proceed with the scan.. Press ‘Yes or OK’. It will scan your database. If you get red checks – you will need to repeat this process one more time getting all green checks. Open ACT. You should get a message about index files being missing or corrupt – this is the final repair process.
Act4Advisors http://software4advisors.com Allied Financial Software, Inc.
|
Article Details
Last Updated 20th of January, 2009
|
Thank you for rating this answer.
|
|
Related Articles |
No related articles were found.
|
Attachments |
No attachments were found.
|