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ACT! CRM
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There were 12 articles found in this category:
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 How to Selectively Delete Histories
Removing selected history from your Act4Advisors database can help improve its speed and make it easier to find the data you care about. Before deleting en masse, we HIGHLY recommend you backup your database via File > Backup Database. Here is a video on how to delete selected histories. htt ...
- How to Change the My Record for a Single User License
Problem: You have a single user license of ACT! and cannot login to the database as a different user to change the My Record to another contact or your own existing contact. You want your My Record to be your existing contact. Answer: If the user does not already exist, create a new user in the ...
- Tabs Do Not Display on Contact, Company or Group Detail View
Question You are working in the Contact, Group or Company Detail view and find that you are not able to access the tabs for Notes, History, Activities etc... Answer This issue can occur if your Windows Display DPI (Dots Per Inch) setting is larger than the normal 96 DPI You can o ...
- Unable to Enter SA Password During ACT! by Sage Installation After Manually Creating ACT7 Instance
Question You have manually installed the SQL Server® ACT7 instance, and when prompted to enter the SA password during the ACT! installation, you find that the input section for the dialog box is missing. Answer This issue may be the result of the default Windows® font ...
- Ellipses Buttons or Drop-Down Lists Missing from Detail or List Views
Question You find that the ellipses buttons or drop-down lists are missing from your contact layout. Answer This issue can be caused if the DPI (dots per inch) setting for your monitor is set higher than 96 DPI. You can resolve this by changing the DPI settings for your monitor. ...
- When Exiting the ACT! Layout Editor, Layout Fonts get Larger.
Question You are editing an ACT! layout and find that when you exit the layout designer, the fonts size increases. If you open, and then exit the layout editor again, you may find that the font size continues to increase. Answer This issue will result if the default Windows font s ...
- Calendar View Shows All Mini Calendars
Question You attempt to view the daily, weekly or monthly calendar and only mini-calendars for future years are displayed across the top of the calendar view. Answer This can be caused by the DPI (dots per inch) for your monitor being set too high or a corrupted ACT! Preferenc ...
- Issues Using ACT! by Sage with Large or Custom Size DPI Display Settings
Question You would like more information on issues when using ACT! with Large or Custom DPI settings. Answer ACT! is programmatically designed to display and scale based on 96 DPI (dots per inch) display settings. If DPI settings are set to Large size (120 DPI) or a custom DP ...
- Address Book Prints With Large Fonts or Text Overlaps
Question You are printing an Address Book (or other item) from your ACT! database and find that the fonts are too large or the text overlaps. Answer This is a known issue that is currently under investigation. If Large Fonts (higher than the default size of 96 DPI) are being use ...
- Error: "Specified argument without range of values" When Resizing Mini-Calendar
Question When attempting to resize the mini-calendar you receive the following error message: "Specified argument without range of values". Answer This can result if your DPI (Dots Per Inch) settings are not 96. You must change this setting to 96 DPI. Follow the steps for your O ...
- Large Text Appears in Certain Views or Dialog Boxes
Question When you open your ACT! database, you find that the font size is too large in different views and dialog boxes. Answer This issue can result if the default Windows font size DPI setting is set higher than the default of 96 DPI. To work around this issue, you must reduc ...
- How to Download and Apply the ACT! by Sage 2010 SP1 Hot Fix 3
Question You would like to know how to download and apply the ACT! 2010 SP1 Hot Fix 3. Answer This documentation describes Hot Fix 3 for ACT! 2010 SP1 for the following versions: ACT! by Sage 2010 SP1 (version 12.1.181.0) ACT! by Sage Premium 2010 SP1 (version 12.1.181.0) ACT! ...
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