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Error: "Error Retrieving the COM Class Factory for Component with CLSID {741BEEFD-AEC0-4AFF-84AF-4F61D15F5526} failed due to the following error: 80040154" |
Question: You attempt to open ACT! E-mail or click on an E-mail address when you receive the following error: "Error Retrieving the COM Class Factory for Component with CLSID {741BEEFD-AEC0-4AFF-84AF-4F61D15F5526} failed due to the following error: 80040154"
Answer: This issue is caused by an unregistered .dll file. Please use the following steps to resolve this issue.
- Click the Windows® Start button and select Run.
- Run dialog box appears. Type cmd in the Open field and click OK.
- The DOS Prompt window appears. Type cd c:\Program Files\ACT\ACT for Windows and press Enter.
- The file directory path will display C:\Program Files\ACT\ACT for Windows. Type regsvr32 redemption.dll and press Enter.
- The following RegSvr32 dialog box appears. Click OK to complete the registration of the file. Close the the DOS Prompt window.
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Last Updated 9th of January, 2009
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