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Though we believe all of our pre-sales information is adequately representative of our product, we realize there may be reason to return the software. We do not take this lightly since we would like to have the assurance that our software is appropriate BEFORE the sale is transacted.
We provide a conditional 30 day money back guarantee for Act4Advisors software. This guarantee requires that you return the software, installation instructions and sales receipt for proper credit. USER UPGRADES DO NOT QUALIFY FOR MONEY BACK GUARANTEE.
Swiftpage Act! offers a 60 day conditional warranty guarantee for the Act! software. If the Act! software does not function based on its represented features contact Swiftpage Act!
ALL APPROVED RETURNS ARE SUBJECT TO A 5% FEE OFF THE TOTAL SALE. SHIPPING COSTS ARE NON-REFUNDABLE.
Conditions that must be met before a return is allowed:
Act4Advisors 2.0 Replacement CD Policy
If you have lost your Act4Advisors v2.0 software CD or if you decide to have a CD shipped to you after receiving a download, the replacement fee is $99 plus shipping and handling. If you require additional downloads, a services fee of $25 may apply. Be sure to protect your CD and save your downloads to a CD or other media to avoid this charge.
The Upgrade Policy is changed effective 8/1/2017
Customers who purchase Act4Advisors within 90 days of a new version release will receive the new version for free. The customer must request the new version within 12 months of their purchase. This does not apply to Act! upgrades.
The following schedule is in place for version upgrade:
Days Since Last Purchase* Discount for Upgrade (off the current, retail price)
*Version Upgrade discounts are only available to those users who have the most recent version before the newly released version. Skipping versions does not qualify for discounts.
These upgrade discounts apply to Act4Advisors only and NOT to ACT! or any other software programs or interfaces we provide.
Adding User Upgrades
To upgrade your existing license within the same version, our pricing is listed below.
For other USER upgrade pricing not listed, please contact sales.
To order any upgrade, please call our sales at 800-831-7636.
Support on Upgrades is limited – All support issues on upgrades should be emailed to firstname.lastname@example.org or you can purchase a per incident support for $99.00.
Note: We are not responsible for loss of data. We recommend that you back up and reindex your database regularly.
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