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  1. questionBounce back to first record after creating new record or duplicating record. Record lost after creating.
    Act4Advisors Plugin Update Part 1: Download and Run: http://downloads.act4advisors.com/A4Av3ws141Update.exe Open Windows Explore and browse to C:\Program Files\ACT\Act for Windows and open the Plugins folder. Delete these files: 4Advisor.dll AxInterop.showdoc.dll (If you do not see this file, t ...

  2. questionError: "RPC Server not available." When Attempting to Send an E-mail Using Microsoft? Outlook?
    Question You are attempting to send an e-mail from ACT! (with Outlook as your mail client) when you receive the following error message: "RPC Server not available." Answer There is more than one possible cause of this issue. The issue may result from a damaged normal.dot template --or-- incomp ...

  3. questionInvalidArgument=Value of '..' is not valid for 'SelectedIndex'. Parameter
    This was caused when adding items to dropdown menu where an item exceeded the maximum field length for the field. The solution was to reduce the length of the data so that the pick list did not include any items greater than the maximum field length for the field. Go to Tools, Define Fields and ...

  4. questionCombined field lengths have exceeded the maximum for the database table. Resize or delete other fields before increasing the length of this one
    Symptoms: You want to increase the size of a field to handle larger amounts of data inside of the field but when trying to do so in the Define Fields area in ACT!, your are given a message : Database Table Capacity: Combined field lengths have exceeded the maximum for the database table. Resiz ...

  5. questionOnly the First Five Pages of Envelopes, Labels or Reports Preview or Print
    Question When previewing or printing Envelopes, Labels or Reports in ACT!, you only receive the first five pages. Answer This issue will occur when the MaxPages property for the envelope, label or report template is set to 5. Avery label templates known to be affected include : To configure ...

  6. questionError - from the Internet Connection Firewall Built in to Windows XP Pro
    Question When launching ACT!, you receive a warning from the Internet Connection Firewall built into Windows XP Pro. Answer This warning occurs when the Windows Internet Connection Firewall software detects ACT! attempting to establish a network connection to your shared database. This is not a ...

  7. questionError - The database you are trying to access has been locked by an administrator
    Close ACT on all computers. Go to Start on your computer, Run - type in actdiag and press Enter. Click on the Databases button. Single right mouse click on Advisor30 or your “suspect/locked” database. Your database should now be unlocked and ready to go.

  8. questionError Message Folder cannot be written to during installation of 4Advisors 3.0
    We have had some customers that have not been able to install in the default location of the My Documents. It will give a message that the Folder cannot be written to. If this occurs, just redirect the installation to another folder such as the root C:

  9. questionError "Object Reference Not Set to an Instance of an Object"
    Error when running the Preferred Mail Address Update "Object Reference Not Set to an Instance of an Object" This error is a generic error generated by Microsoft .NET (the framework that ACT! is built on). We have identified that this error is present for users who directly open ACT! via the PAD ...

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