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There were 86 articles found in this category:
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  1. questionToday's Calendar is Slow Loading
    Question Your Today's Calendar is very slow loading. Answer A reported Microsoft issue has been identified as a possible cause for this issue. Microsoft is aware of this and has released a hotfix to address it. Details regarding this hotfix including download instructions can ...

  2. questionExtended version if Loading Layout error
    After updating or reinstalling your ACT! software, you get the message "Error loading layout". This error only affects Act4Advisors layouts and not stock ACT! layouts. To temporarily get to your data, load one of the plain ACT! layouts. To do this, click on the Layout button at the bottom lef ...

  3. questionHow to Download and Apply the ACT! by Sage 2009 (11.1) Service Pack
    How to Download and Apply the ACT! by Sage 2009 (11.1) Service Pack Question You would like to know how to download and apply the ACT! 2009 (11.1).Service Pack. Answer Issues Resolved When Service Pack is Applied Please refer to the following Knowledgebase Article for informat ...

  4. questionBlue Stop Error and System Crash When Installing ACT! by Sage 2010
    Question You are installing ACT! 2010 and receive a blue stop error and the system crashes and loops indefinitely. Answer This issue has been reported to occur in a VMware® specific virtual environment if the host machine is Windows® XP Service Pack 2 (SP2). The issue will oc ...

  5. questionDescription of updates to APIs that enable Windows-based applications to retrieve historically accurate time stamps
    This article describes updates to APIs that enable Windows-based applications to retrieve historically accurate time stamps. Go to Microsoft's website for complete details: http://support.microsoft.com/kb/960417 Hotfix Download Available View and request hotfix downloads What time functions are ...

  6. questionIs there a way to set security for tabs? That it, to allow or not allow certain users to see certain tabs?
    ACT! Premium allows you to restrict specific fields to specific users. How to Manage Field Level Security in ACT! http://kb.sagesoftwareonline.com/cgi-bin/sagesoftwareonline.cfg/php/enduser/std_adp.php?p_faqid=19185&site_ID= ACT! does not allow you to restrict specific tabs in ACT! bu ...

  7. questionAct4Advisors Support - Relationship Feature in ACT! by Sage
    Question: I have a questions about the database functions perhaps you could help me with? My question is about how to link contacts. I want to link associated names like Children of the contact Parents of the contact Attorney of the contact referrals from the contact Who referred the con ...

  8. questionAct4Advisors Support - How to Delete a Contact or Lookup
    CAUTION: Deleting records in ACT! removes the permanently. You can only retrieve them from a backup. To Delete a Contact in ACT! choose the menu Contact > Delete Contact Alternately, you can hold down the Ctrl+Del keys. Last, you can right click and choose Delete Contact When deleting, yo ...

  9. questionAct4Advisors Support - How to Sync ACT! with my Blackberry
    We highly recommend two addon programs for syncing ACT! to the Blackberry. 1. CompanionLink Express or Professional CL gives you the ability to sync data from your ACT! database to the existing software on your Blackberry. Data can be synced via a USB cable (Express version $50) or wirelessly ...

  10. questionError: "Act.Data.ActDb.ActDbException: Cannot open backup device..." When Attempting to Restore an ACT! Database
    Question You attempt to restore an ACT! database when you receieve the following error message: Act.Data.ActDb.ActDbException: Cannot open backup device 'C:\Users\User Name\AppData\Local\Temp\(Backup File Name).BAK'. Operating system error 2.... Answer The backup file was created with a di ...

  11. questionHow to Disable User Account Control (UAC) in Windows Vista?
    Question: You are attempting to install or uninstall ACT! when Windows does not allow you access to needed files or folders. This can be caused by the User Account Control (UAC) feature in Windows Vista. You must temporary disable this feature. Answer: The following Answer will provide five met ...

  12. questionHow to Import Contact Data From a Text Delimited File (*.TXT or *.CSV) into an ACT! Database
    Question You have information in a CSV or Text Delimited file that you want to import in to an existing ACT! database. Answer Note: Before proceeding, it is strongly recommended that you perform a backup of the destination database. In ACT go to File, Backup, choose a location... Before mergin ...

  13. questionHow to Export Your Contact Data from ACT! to a Text Delimited File
    Question You would like to export your Contact data from ACT! to a text delimited file. Answer You can export your ACT! contact information to a text delimited file for use in other programs. When exporting to a text delimited file, only Contact, Group, or Company records can be exported. Ava ...

  14. questionACT! by Sage 10.0.3 Update and Bugfix
    ACT! by Sage 10.0.3 Standard Update (US) Details : Download ACT! by Sage 10.0.3 Premium (Workgroup) Update (US) Details : Download ACT! 2008 Hot Fix 1 (10.0.3) Details : Download

  15. questionACT! by Sage 10.0.2 Update and Bugfix
    ACT! by Sage 10.0.2 Standard Update (US) Details : Download ACT! by Sage 10.0.2 Premium (Workgroup) Update (US) Details : Download ACT! 2008 Hot Fix 1 (10.0.2.1) Please read

  16. questionHow to re-assign or move activities en-masse to another user.
    OK, we have all been PO'd over the years because ACT! does not have a function to re-assign activities en-masse to other users but here is a workaround. Many of you know that you can cut and paste activities from within the Task List. I discovered this way back in ACT! Classic when cleaning ba ...

  17. questionError: "Backup cancelled. Access to path denied."
    Question When attempting to create a backup of your database, you receive the following error message: "Backup cancelled. Access to path denied." Answer There is more then one possible cause for this issue. Follow the instructions in each section to resolve the issue. Disable Anti-V ...

  18. questionACT! Mail Merge Window is missing in Word or Unable to Access the ACT! Menu Option on the Microsoft® Word or Excel® Tool Bar
    Question The ACT! menu option is missing from the Microsoft Word and/or Excel tool bar. Answer Note: The following information is provided as a convenience. Sage Software, Inc., does not provide support for Microsoft Products. For more information on this topic go to Microsoft.com. T ...

  19. questionError: "RPC Server not available." When Attempting to Send an E-mail Using Microsoft? Outlook?
    Question You are attempting to send an e-mail from ACT! (with Outlook as your mail client) when you receive the following error message: "RPC Server not available." Answer There is more than one possible cause of this issue. The issue may result from a damaged normal.dot template --or-- incomp ...

  20. questionMS Excel Spreadsheet to ACT! - map Act4Advisors fields to your spreadsheet
    Open ACT. You may do a Lookup then click on Contact List or you can choose your group and click on the Groups button. Minimize ACT (do not close ACT) Open up MS Excel Spreadsheet. Click on the "ACT!" menu item in Excel. Choose "Map to Contact..." (or the Company or Group option). You'll get a ...

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