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ACT! Pro/Premium
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Troubleshooting Documents
There were 86 articles found in this category:
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 How To Add My ACT! By Sage Address Book To Microsoft Outlook 2007
Question You want to know how to add your ACT! 2008 Address Book to Microsoft Outlook 2007. Answer Important Note: To insure that the following changes in Outlook take place, both Outlook and ACT! must be closed after the changes are made. Outlook 2007 (XP) To add an address book in Outloo ...
- How to Add My ACT! Address Book to Microsoft Outlook 2003, Outlook 2002 (XP) or Outlook 2000
Question You want to know how to add your ACT! address book to Microsoft Outlook and access your ACT! contact information from within Outlook. Answer Important Note: To insure that the following changes in Outlook take place, both Outlook and ACT! must be closed after the changes ...
- How To Remove Your ACT! Address Book from Microsoft Outlook
Question You previously enabled access to your ACT! address book in Microsoft Outlook, but now would like to remove it from Outlook. Answer To remove your ACT! address books from Microsoft Outlook, follow these steps: 1. Close ACT!. 2. Open Outlook. 3. Click the Tools m ...
- How To Setup the Dialer in ACT! 2006
Note: There are a few conditions you must meet before you are able to use the Dialer in ACT!. You must have a modem that shares a line with your telephone --or-- a telephone equipped with Telephone Application Programming Interface (TAPI) hardware and the appropriate telephone driver software i ...
- How To Use the Dialer in ACT! by Sage
You would like to call a Contact and have ACT! dial the phone for you so you can time the call and create a History for the completed call. Use the following steps: 1. From the Contact record that you wish to call, click the Contact menu, and then click Phone Contact. The Dialer dialog ...
- ACT! by Sage 10.0.1 Update and Bugfix
ACT! by Sage 10.0.1 Standard Update (US) Details : Download ACT! by Sage 10.0.1 Premium (Workgroup) Update (US) Details : Download
- ACT! by Sage 9.0.1 Update and Bugfix
ACT! 9.0.1 Standard Update (US) Details : Download ACT! 9.0.1 Premium (Workgroup) Update (US) Details : Download ACT! 9.0.1 Hotfix: Details : Download
- How To Manually Remove ACT! By Sage 2008 (10.0) and ACT! By Sage Premium 2008 (10.0)
Question You would like to know how to manually remove the ACT! by Sage 2008 (10.0) and ACT! by Sage Premium 2008 (10.0) software. Answer This Answer is divided into three sections: Preparation Tasks, Manually Removing ACT!, and Post Uninstall Tasks. Each is further divided into a section for ea ...
- How To Uninstall ACT! By Sage 2008 (10.0)
Question: You would like to know how to uninstall ACT! by Sage 2008 (10.0) Answer: Completely removing ACT! from your computer is a two process function. When ACT! is installed the ACT! program files are installed as well as the Microsoft® SQL Server™ 2005 software and the creation o ...
- Actdiag will not open
If your Actdiag will not open, then there are databases which are suspect listed and you get the message that the SQL instance will not start. In the Program Files\ACT\ACT for Windows is the following file: SecurityCmdLnApp.exe Double click on this file to restart the SQL and once this is done, ...
- How To Remove the MRU (Most Recently Used) List of Databases from the ACT!
Close ACT. Go to Run and type in %appdata%\ACT for Windows 10\Preferences and locate Preferences_STARTUP_DATABASE_MRU and delete file. Note: This file will be re-created when you open an ACT! database. Close Windows Explorer (or My Computer), and restart ACT! to complete the changes.
- To export the preferred mailing addresses from ACT! 8/9/10 to Excel
To export the Preferred Mailing addresses from ACT! 8/9/10 to Excel, click on the Contact List button, click on Options and choose Customize Columns. Select the fields you would like to view on the Contact List view for export. In this example I moved everything out of the right column except ...
- How to Create Tabs in ACT
1. Go to Tools, Design Layout, Contacts. 2. Go to Edit and choose Tabs. 3. Click on the Add Tab button.
- How to Tag Contact Records in ACT!
Question: I want to send a common e-mail to only those prospects I talked to today. A general lookup in ACT! will not give me this specific list. Is there a way by which I can do this in ACT!? Answer: Yes, you can tag or mark contacts in ACT! to create a lookup of contacts manually. To do this, ...
- Only the First Five Pages of Envelopes, Labels or Reports Preview or Print
Question When previewing or printing Envelopes, Labels or Reports in ACT!, you only receive the first five pages. Answer This issue will occur when the MaxPages property for the envelope, label or report template is set to 5. Avery label templates known to be affected include : To configure ...
- Error - from the Internet Connection Firewall Built in to Windows XP Pro
Question When launching ACT!, you receive a warning from the Internet Connection Firewall built into Windows XP Pro. Answer This warning occurs when the Windows Internet Connection Firewall software detects ACT! attempting to establish a network connection to your shared database. This is not a ...
- Error - The database you are trying to access has been locked by an administrator
Close ACT on all computers. Go to Start on your computer, Run - type in actdiag and press Enter. Click on the Databases button. Single right mouse click on Advisor30 or your “suspect/locked” database. Your database should now be unlocked and ready to go.
- How To Manage Duplicate Records
Question You have possible duplicate records in your database that you would like to merge or eliminate. Answer ACT! includes a Scan for Duplicates function that allows you to isolate and merge duplicate records. This function is based upon duplicate matching criteria that you specify and is de ...
- How to Automatically Back Up Your Database
You would like to know how to automatically back up your database using the ACT! Scheduler. Answer: Any Administrator or Manager user can create a regular schedule for creating backups. The computer must be running at the scheduled time of backup, however, the ACT! program does not need to be o ...
- How to Automatically Perform Database Maintenance
You would like details on how to set up your ACT! database to automatically perform Database Maintenance. Answer: Any Administrator or Manager user can create a regular schedule for database maintenance. The computer must be running at the scheduled time of maintenance, however, the ACT! progr ...
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